Last Updated: February 19, 2026
Business Entity: CBA (Command. Build. Achieve.)
Principal Address: Rock Hill, South Carolina
Owner/CEO: Charles Townsend
1. ACCEPTANCE OF TERMS
These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“Customer,” “User,” or “you”) and CBA (Command. Build. Achieve.) (“Company,” “we,” “us,” or “our”). By accessing our website, purchasing our digital products, scheduling consultation services, or otherwise engaging with our business operations, you expressly acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any provision herein, you must immediately discontinue use of our services and refrain from purchasing our products. These Terms apply to all visitors, users, and customers without limitation. We reserve the right to modify these Terms at any time. Continued use of our services following the posting of revised Terms constitutes your acceptance of such changes. We encourage you to review this document periodically for updates.
2. DEFINITIONS
For purposes of these Terms: “Digital Products” refers to our proprietary eBooks, including but not limited to “Start up LLC for Business,” “Dispatcher Workflow Secrets,” and “Freight Broker Masterclass.” “Consultation Services” refers to scheduled one-on-one advisory sessions provided by our CEO or authorized representatives. “Bundle” refers to the combined package offering all Digital Products at a discounted rate. “Intellectual Property” encompasses all copyrights, trademarks, trade secrets, and proprietary methodologies developed by CBA. “User Content” refers to any information, questions, or materials you provide during Consultation Services.
3. ELIGIBILITY AND ACCOUNT REGISTRATION
To purchase our products or services, you must be at least twenty-one (21) years of age and possess legal capacity to enter binding contracts under applicable law. By completing a purchase, you represent and warrant that you meet these eligibility requirements. While account creation is not mandatory for single transactions, recurring customers may be required to register with accurate, current information. You are solely responsible for maintaining the confidentiality of any account credentials and for all activities occurring under your account. You agree to notify us immediately of any unauthorized use or security breach.
4. PRODUCT AND SERVICE DESCRIPTIONS
Our Digital Products consist of downloadable educational eBooks delivered electronically upon payment confirmation. These materials provide informational guidance regarding business formation, logistics operations, and freight brokerage practices based on our CEO’s seventeen years of industry experience. Our Consultation Services offer personalized advisory sessions focused on logistics strategy, operational workflow optimization, and business development within the transportation sector. All products and services are designed for educational and informational purposes only. We expressly disclaim any guarantee of specific business outcomes, revenue generation, regulatory approval, or professional licensure resulting from use of our materials or services. Success in logistics entrepreneurship depends on numerous external factors beyond our control, including market conditions, individual execution, regulatory compliance, and economic variables.
5. PAYMENT TERMS AND PROCESSING
All prices are quoted in United States Dollars (USD) and are subject to change without notice, though confirmed purchases will honor the price at the time of transaction. We accept major credit cards, debit cards, and electronic payment processors. Payment must be completed in full prior to delivery of Digital Products or commencement of Consultation Services. Applicable sales taxes will be calculated and added at checkout based on your billing address and South Carolina tax regulations. You warrant that all payment information provided is accurate, authorized by the account holder, and that you will promptly notify us of any billing discrepancies. We reserve the right to refuse or cancel orders suspected of fraud, unauthorized use, or violation of these Terms. Payment processing is handled through third-party gateways; we do not store full credit card numbers on our servers.
6. DIGITAL PRODUCT DELIVERY AND LICENSE GRANT
Upon successful payment verification, Digital Products will be delivered electronically via download link to the email address provided during checkout, typically within fifteen (15) minutes. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use purchased Digital Products solely for your personal, non-commercial educational purposes. This license does not confer ownership rights. All Digital Products remain our exclusive property protected by United States and international copyright laws. You may not reproduce, distribute, publicly display, create derivative works from, reverse engineer, or commercially exploit our materials without our express written permission. Sharing login credentials, distributing download links, or uploading our content to third-party platforms constitutes a material breach of these Terms and may result in legal action. All sales of Digital Products are final; due to the immediate nature of electronic delivery, refunds are generally not provided except as required by law.
7. CONSULTATION SERVICES POLICY
Consultation Services are scheduled by appointment only and require full prepayment. Appointments must be rescheduled or cancelled at least twenty-four (24) hours in advance to qualify for rescheduling; failure to provide timely notice will result in forfeiture of payment. Consultations are conducted via telephone or video conferencing as mutually agreed. Our advisors provide strategic guidance based on industry experience but do not offer legal, financial, tax, or regulatory advice. You should consult qualified professionals for matters requiring licensed expertise. We reserve the right to terminate a consultation session immediately if the Customer engages in abusive conduct, makes unreasonable demands, or requests services beyond the agreed scope. No refunds will be issued for sessions terminated due to Customer misconduct.
8. INTELLECTUAL PROPERTY RIGHTS
CBA retains all right, title, and interest in and to its trademarks, service marks, logos, trade dress, proprietary methodologies, course materials, software, and all other Intellectual Property developed in connection with our business operations. The “CBA” name and “Command. Build. Achieve.” slogan are our valuable trademarks. Nothing in these Terms transfers any Intellectual Property rights to you except the limited license explicitly granted for Digital Product usage. You may not use our trademarks without prior written authorization. Upon termination of these Terms for any reason, your license to use our materials immediately ceases, and you must permanently delete all Digital Products from your devices and storage systems.
9. USER OBLIGATIONS AND PROHIBITED CONDUCT
You agree not to: (a) use our services for any unlawful purpose or in violation of applicable federal, state, or local regulations; (b) attempt to gain unauthorized access to our systems, customer data, or proprietary information; (c) interfere with service operation through viruses, denial-of-service attacks, or other technological means; (d) misrepresent your identity, age, or qualifications; (e) harass, threaten, or abuse our staff or other customers; (f) scrape, data-mine, or systematically extract content from our website; (g) use our materials to operate a competing business or training program; or (h) violate the rights of third parties including intellectual property or privacy rights. We reserve the right to investigate suspected violations, terminate accounts, pursue legal remedies, and cooperate with law enforcement authorities.
10. DISCLAIMERS AND LIMITATION OF LIABILITY
OUR PRODUCTS AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUR DIGITAL PRODUCTS ARE ERROR-FREE, THAT DOWNLOADS WILL BE UNINTERRUPTED, OR THAT OUR CONTENT WILL ACHIEVE ANY SPECIFIC BUSINESS OUTCOME. THE LOGISTICS AND FREIGHT BROKERAGE INDUSTRIES ARE SUBJECT TO EXTENSIVE FEDERAL AND STATE REGULATION, INCLUDING FMCSA REQUIREMENTS; COMPLIANCE REMAINS YOUR SOLE RESPONSIBILITY. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CBA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES ARISING FROM YOUR USE OF OUR PRODUCTS OR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY ARISING FROM OR RELATED TO THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OF IMPLIED WARRANTIES OR LIMITATION OF LIABILITY, SO THESE LIMITATIONS MAY NOT APPLY TO YOU.
11. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless CBA, its owner Charles Townsend, employees, contractors, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising from: (a) your breach of these Terms; (b) your misuse of our products or services; (c) your violation of any third-party right including intellectual property or privacy rights; (d) your negligence or willful misconduct; or (e) any User Content you provide during Consultation Services. We reserve the right to assume exclusive defense and control of any matter subject to indemnification at your expense. You agree to cooperate fully with us in defending such claims.
12. GOVERNING LAW AND JURISDICTION
These Terms shall be governed by and construed in accordance with the laws of the State of South Carolina without regard to its conflict of laws principles. Any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in York County, South Carolina. You expressly consent to personal jurisdiction and venue in such courts. You waive any objection based on forum non conveniens or lack of personal jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.
13. DISPUTE RESOLUTION
Before initiating litigation, parties agree to attempt good-faith resolution through a written notice describing the dispute and proposed resolution. If unresolved within thirty (30) days, either party may initiate binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. Arbitration shall occur in Rock Hill, South Carolina, before a single arbitrator. The arbitrator’s award shall be final and binding, and judgment may be entered in any court of competent jurisdiction. Notwithstanding this clause, either party may seek injunctive relief in court to prevent irreparable harm pending arbitration. Class action waivers apply; disputes must be brought in your individual capacity only.
14. PRIVACY PRACTICES
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. The Privacy Policy is incorporated herein by reference. By accepting these Terms, you also consent to our data practices as described in the Privacy Policy.
15. TERMINATION
We may suspend or terminate your access to our products or services immediately, without prior notice, for conduct violating these Terms or applicable law. Upon termination, your license to use Digital Products terminates, and you must cease all use and delete all copies. Sections regarding Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, Governing Law, and Termination shall survive termination of these Terms.
16. FORCE MAJEURE
Neither party shall be liable for failure or delay in performance under these Terms resulting from circumstances beyond reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, shortages of transportation, fuel, energy, labor or materials, or telecommunications failures. The affected party shall provide prompt notice of the force majeure event and use commercially reasonable efforts to mitigate its effects.
17. GENERAL PROVISIONS
These Terms constitute the entire agreement between you and CBA regarding our products and services, superseding all prior discussions or agreements. If any provision is held invalid or unenforceable, the remainder shall remain in full force. Our failure to enforce any right under these Terms shall not constitute waiver of that right. You may not assign your rights or obligations without our prior written consent; we may assign our rights freely. Section headings are for convenience only and do not affect interpretation. These Terms do not create any third-party beneficiary rights. Notices to us must be sent to our Rock Hill, South Carolina address or via email to our designated contact address.
18. CONTACT INFORMATION
For questions regarding these Terms, product delivery issues, or service concerns, please contact us directly:
Business Name: CBA (Command. Build. Achieve.)
Location: Rock Hill, South Carolina
These Terms were drafted for CBA (Command. Build. Achieve.), a South Carolina-based logistics consulting and educational content business founded on January 14, 2026. This document serves as a comprehensive legal framework governing customer relationships and should be reviewed by qualified legal counsel to ensure compliance with evolving regulations.
